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How to Reset Windows 11 to Factory Settings (2 Methods)

Resetting Windows 11 reinstalls the operating system and removes installed apps and settings. You can…

How to reset Windows 11 to factory settings step by step

Resetting Windows 11 reinstalls the operating system and removes installed apps and settings. You can choose to keep your personal files or wipe everything for a completely clean start. The process takes 20–60 minutes depending on your PC and the option you choose.

This guide covers both methods — through Settings and through the boot menu — plus how to decide between “Keep my files” and “Remove everything.”

Key Takeaways

  • Reset Windows 11 in Settings → System → Recovery → Reset this PC. Choose “Keep my files” to preserve documents and photos, or “Remove everything” for a full wipe.
  • Cloud download gets a fresh copy of Windows from Microsoft (recommended if your current install has issues). Local reinstall is faster but reuses existing system files.
  • Your Windows license survives the reset — digital licenses and OEM keys reactivate automatically. You won’t need to re-enter a product key.

When Should You Reset Windows 11?

A factory reset makes sense when:

  • Your PC is slow or unstable — accumulated software conflicts, corrupted files, or malware.
  • You’re selling or giving away the PC — use “Remove everything” + “Clean the drive” to wipe personal data.
  • An app or driver broke something — a reset is faster than troubleshooting dozens of settings.
  • You want a fresh start — remove bloatware and years of installed software.

Don’t reset if: You only need to fix a specific problem. Try Windows Update, System Restore, or the DISM/SFC repair tools first.


Method 1: Reset from Settings (PC Boots Normally)

Use this when Windows 11 starts up and you can reach the desktop.

Step-by-Step

  1. Open Settings (press Windows + I).
  2. Click SystemRecovery.
  3. Under “Recovery options,” click Reset PC next to “Reset this PC.”
  4. Choose your option:
  5. Keep my files — Removes apps and settings. Keeps personal files (Documents, Pictures, Desktop, Downloads).
  6. Remove everything — Deletes all files, apps, and settings. Returns PC to a clean state.
  7. Choose the reinstall method:
  8. Cloud download — Downloads a fresh copy of Windows 11 from Microsoft (~4GB). Best if your current installation has corrupted files.
  9. Local reinstall — Uses Windows files already on your PC. Faster but may carry over existing issues.
  10. Review the summary and click Reset.
  11. Your PC restarts and begins the reset process. Don’t turn it off.

Time estimate: 20–40 minutes for “Keep my files.” 30–60 minutes for “Remove everything” (longer if cleaning the drive).


Method 2: Reset from the Boot Menu (PC Won’t Start)

Use this when Windows 11 won’t boot to the desktop or is stuck in a loop.

Step-by-Step

  1. Force restart into recovery: Turn off your PC. Turn it on, and as soon as the manufacturer logo appears, hold the power button for 10 seconds to force shutdown. Repeat this three times. On the third restart, Windows enters the recovery environment (WinRE).
  2. Select Troubleshoot.
  3. Select Reset this PC.
  4. Choose Keep my files or Remove everything.
  5. Choose Cloud download or Local reinstall.
  6. Click Reset.

Alternative entry: If Windows still boots, hold Shift while clicking Restart in the Start menu → Troubleshoot → Reset this PC.


“Keep My Files” vs “Remove Everything”

Keep My Files Remove Everything
Personal files (Documents, Pictures, Desktop) Kept Deleted
Installed apps (Chrome, Office, games) Removed Removed
System settings Reset to default Reset to default
User accounts Kept Removed
Windows drivers Reinstalled Reinstalled
Windows license/activation Preserved Preserved
Best for Fixing performance issues Selling PC or starting completely fresh

Important: Even with “Keep my files,” all installed applications are removed. You’ll need to reinstall Chrome, Office, Steam, etc. A list of removed apps is saved to the desktop after reset as Removed Apps.html.


“Cloud Download” vs “Local Reinstall”

Cloud Download Local Reinstall
Source Fresh files from Microsoft servers Files already on your PC
Internet required Yes (~4GB download) No
Speed Slower (depends on connection) Faster
Best for Corrupted system files, malware cleanup Quick reset when system is stable
Manufacturer apps restored No Depends on recovery partition

Recommendation: Use Cloud download if your PC has issues that might stem from corrupted system files. Use Local reinstall for a quick refresh when your system is otherwise healthy.


Extra Options When Removing Everything

When you select “Remove everything,” Windows offers additional settings before starting:

  • Clean the drive — Overwrites deleted data so it can’t be recovered. Use this when selling or giving away the PC. Takes significantly longer (1–4 hours).
  • Just remove my files — Faster but data could theoretically be recovered with special tools. Fine if you’re keeping the PC.

What Happens to Your Windows License After Reset?

Your Windows 11 license survives a factory reset. Here’s how reactivation works:

  • Digital license (OEM): Embedded in UEFI firmware. Reactivates automatically on first internet connection after reset.
  • Digital license (Microsoft account): Linked to your account. Sign in with the same account and activation restores.
  • Retail product key: You may need to re-enter it after reset. Check your email or use wmic path softwareLicensingService get OA3xOriginalProductKey to retrieve the OEM key.

You will not lose your Windows license by resetting. For full activation instructions after reset, see our Windows 11 activation guide.


After the Reset: What to Do Next

After the reset completes, you’ll go through the Windows 11 OOBE setup again — region, account, privacy settings. Then:

  1. Run Windows Update — install all pending security and feature updates.
  2. Reinstall your apps — browsers, Office, productivity tools, games.
  3. Restore files — if you used “Remove everything,” restore from your backup (OneDrive, external drive, etc.).
  4. Check activation — Settings → System → Activation. Should show “Active” automatically.

Frequently Asked Questions

Will resetting Windows 11 delete my files?

Only if you choose “Remove everything.” The “Keep my files” option preserves personal files in your user folders (Documents, Pictures, Desktop, Downloads). However, all installed applications are removed regardless of which option you choose.

How long does a factory reset take?

Typically 20–60 minutes. “Keep my files” with local reinstall is fastest (~20 min). “Remove everything” with cloud download and drive cleaning can take 1–4 hours. Don’t turn off your PC during the process.

Can I undo a factory reset?

No. Once the reset starts, it cannot be undone. Files deleted by “Remove everything” are gone (unless you have a backup). The “Removed Apps.html” file saved after “Keep my files” lists what was uninstalled but doesn’t restore them.

Will I need to buy a new Windows license after resetting?

No. Your Windows license is preserved through any factory reset. Digital licenses reactivate automatically. If prompted, re-enter your product key — the same key still works.

Should I use Cloud download or Local reinstall?

Use Cloud download if you suspect system file corruption, malware, or persistent errors. Use Local reinstall for a quick refresh when your system is generally healthy. Cloud download gives you the cleanest result.

How do I reset Windows 11 if I can’t reach Settings?

Force restart three times (hold power button during boot) to enter the recovery environment. Then select Troubleshoot → Reset this PC. Alternatively, boot from a Windows 11 USB drive and choose “Repair your computer” → Troubleshoot → Reset this PC.


TheSoftwareCity website favicon icon
by Editorial Team
Updated on April 4, 2026
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by Editorial Team
Updated on April 4, 2026

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